Returns
Information about returning a product
On this page you will find information about how to return your order of a product. We kindly ask you to read this page carefully before you will return your ordered product(s).
There are two different options for returning a product:
Option 1. Warranty case
Option 2. Refund of money
Both reasons has there own return policy.
Option 1. Return under warranty
Reasons can be: Product is DOA (Dead on arrival), wrong color etc.
Handling: Product must shipped back to our return address first*.
Action: Product will be changed/replaced.
Requirements and return policy for warranty products
1) Spare parts that are out of seal, being part of the device, were installed or mounted, or damaged are excluded from our warranty policy. These products, we cannot replace or refund.
2) Packaging, missing, tracing troubles regarding any return products is the responsibility of the sender.
*for smaller orders, known reasons and longer distances, there can be made an exception for individual cases. Our support team will verify alternative options for each case seperately.
Option 2. Return for money-back or refund
Reasons can be: Product is not what I had expected, I made a mistake by ordering etc.
Handling: Product must shipped back to our return address first.
Action Product will be refunded.
Requirements and return policy for refund of products
1) Products must be returned in 14 days after delivery, or Rounded must be informed about the return by a RMA request, or the form below within 14 days.
2) Spare parts that are out of seal, being part of the device, were installed or mounted, or damaged are excluded from our warranty policy. These products we cannot replace or refund.
3) Packaging, missing, tracing troubles regarding any return products is the responsibility of the sender.
How to subscribe a return?
Method 1: Select the product from your order (account login required)
Method 2: Fill in the form below
Method 3: Ship your product back and include the reason of return
ROUNDED ®
Dep. Return and Reclamation
Verrijn Stuartweg 3
t.a.v. afdeling Retouren
4462 GE Goes
The Netherlands
NL857149489B01
Questions or need help?
If you have any questions about returns or refunds feel free to contact us.